Training Older Workers and Learners is a groundbreaking resource that focuses exclusively on age 40-plus workers. This much-needed resource offers trainers expert guidance and practical tools designed to deliver effective training and re-training to older worker-learners (OWLS). Based on sound theory and best practices, the book shows how to maximize the workplace learning and performance potential of late-life learners.

Performance technology as a means to improve organizational and individual performance is often shrouded in complex language, rarefied theory, and bewildering applications. This guidebook broadly explains performance technology as an established, systematic, and reproducible method of improving organizational and individual performance (the HPT Model). It also provides applications of performance technology at work in a variety of environments, and proffers dozens of performance tools to help the reader improve his or her own performance technology practice. So what is Performance Technology? According to the authors, performance technology is the systematic process of linking business goals and strategies with the workforce responsible for achieving those goals. Moreover, performance technology practitioners study and design processes that bring about increased performance in the workplace using a common methodology to understand, inspire, and improve. And, finally, performance technology systematically analyzes performance problems and their underlying causes and describes exemplary performance and success indicators. In Fundamentals of Performance Technology, the authors offer a brief overview of each major component of the HPT Model, its theoretical underpinnings, and major thinkers, covering: · diagnosing workplace situations · identifying causes · selecting doable, adequate interventions · implementing changes, · and evaluating results In addition, each of these sections is complemented by: · Illustrative real-life case studies showing practical applications from a variety of workplace environments; and · Job aids—or performance support tools—to help the reader bring about real workplace performance improvement. Fully indexed and featuring a glossary of performance technology terms, an extensive bibliography and selected readings, and dozens of reproducible performance tools, Fundamentals of Performance Technology not only simplifies the practice of Performance Technology, it shows you how it has worked and how to do it.

This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Unlike other types of evaluation—which are used during the design of a learning program or applied immediately after conducting a program—confirmative evaluation follows several months after the program is implemented. It tests the endurance of outcomes, the return on investment, and establishes the effectivenss, efficiency, impact, and value of the training over time.