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How do you deal with high-maintenance parents who never seem happy with the job you are doing?Â
Emotionally charged, often disgruntled, and occasionally abusive parentsâsound familiar? The second edition of McEwan's best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategiesâenhanced and updatedâto defuse emotionally charged parents
- An updated, easy-to-administer healthy school checklist
- Fifty ways to build parental support for your school
- Ten goals-at-a-glance to help keep your school-community relations on target
- A built-in facilitator's guide
About: A practical, quick-read resource to help school principals and teachers at any level gain the skills needed to deal with disgruntled and unhappy parents.
About: How do you deal with high-maintenance parents who never seem happy with the job you are doing?
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