Amazon.com description: Product Description: Neukrug's easy-to-understand text addresses critical topics in Human Services, thereby providing you with a comprehensive overview of the field. The book addresses the field's history, theory, helping skills, and professional standards, as well as techniques for working in group counseling, family counseling, and community systems. Neukrug also addresses research, evaluation, assessment, normal and abnormal human development, career issues, and multicultural awareness, all of which figure prominently into the knowledge and skill base that informs the human services worker's daily responsibilities. The book is further distinguished by its experiential emphasis, unique use of personal vignettes, and focus on the development of the helper.