Based on the letters and diaries of six members of Queen Victoria's household, Serving Victoria offers unique insight into the queen and her court. Seen through the eyes of her servants—including the governess to the royal children, her maid of honor, her chaplain, and her personal physician—Victoria emerges as more vulnerable, more emotional, more selfish, more comical than the austere figure depicted in her portraits.

We see a woman prone to fits of giggles, who wept easily and often, who shrank from confrontation yet insisted on controlling the lives of those around her. We witness her extraordinary and debilitating grief at the death of her husband, Albert, and her sympathy toward the tragedies that afflicted her household.

A perfect foil to the pomp and circumstance, prudery and conservatism that has become synonymous with Victoria's reign, Serving Victoria is an unforgettable glimpse of what it meant to serve the queen.