Product Description: The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable...read more (view table of contents, read Amazon.com's description)

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Product Description: Global competitive pressures and a relentless drive for productivity and profitability improvement are features of virtually all modern organisations. Staying in front requires a faster and smarter performance each year, with continuous improvement in all commercial activities a constant requirement for business success...read more (view table of contents, read Amazon.com's description)