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Susan L. Carpenter has written 2 work(s)
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cover image for 9780787957421
Product Description: For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level...read more (view table of contents, read Amazon.com's description)

Paperback:

9780787957421 | 2 sub edition (Jossey-Bass Inc Pub, August 7, 2001), cover price $65.00 | About this edition: For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level.

cover image for 9781555420802
Product Description: Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution...read more

Paperback:

9781555420802 | Jossey-Bass Inc Pub, April 1, 1988, cover price $45.00 | About this edition: Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution.

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