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Managing Public Disputes: A Practical Guide for Professionals in Government, Business, and Citizens' Groups
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Bibliographic Detail
Publisher Jossey-Bass Inc Pub
Publication date August 7, 2001
Pages 296
Binding Paperback
Edition 2 sub
Book category Adult Non-Fiction
ISBN-13 9780787957421
ISBN-10 0787957429
Dimensions 0.75 by 6 by 9 in.
Original list price $65.00
Summaries and Reviews
Amazon.com description: Product Description: For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:
  • Ten proven principles for managing conflict
  • A comprehensive framework with step-by-step procedures for creating productive outcomes
  • Seven illustrative case examples
  • Detailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situation
  • Suggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running high
  • Eight tasks targeted for designing an overall strategy for managing public disputes


Editions
Paperback
Book cover for 9780787957421
 
The price comparison is for this edition
2 sub edition from Jossey-Bass Inc Pub (August 7, 2001)
9780787957421 | details & prices | 296 pages | 6.00 × 9.00 × 0.75 in. | 0.95 lbs | List price $65.00
About: For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level.

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