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The Sales Advantage: How to Get It, Keep It, & Sell More Than Ever
By Michael Crom, John Dossett (narrator) and J. Oliver Crom (editor)
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Jump down to see edition details for: Cassette/Spoken Word
Bibliographic Detail
Publisher Simon & Schuster Sound Ideas
Publication date December 1, 2002
Binding Cassette/Spoken Word
Edition Abridged
Book category Adult Non-Fiction
ISBN-13 9780743524780
ISBN-10 0743524780
Dimensions 1 by 4.75 by 7.25 in.
Weight 0.22 lbs.
Availability§ Publisher Out of Stock Indefinitely
Original list price $20.00
Other format details audio
§As reported by publisher
Summaries and Reviews
Summary
Drawn from the proven techniques of the Dale Carnegie sales training program, a step-by-step guide shows salespeople how to sell from a buyer's point of view and how to cultivate long-term customer relationships.
Amazon.com description: Product Description:

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form.

The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer's point of view.

Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful -- a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:

How to find prospects from both existing and new accounts

The importance of doing research before approaching potential customers

How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)

How to reach the decision makers

How to sell beyond questions of price

The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities.

The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.

Dale Carnegie and Associates, Inc, has produced three giant international bestsellers -- How to Win Friends and Influence People, How to Stop Worrying and Start Living, and How to Enjoy Your Life and Your Job -- with more than thirty million copies sold to date. Their most recent bestseller is The Leader in You. More than twenty-five hundred people around the world enroll in Dale Carnegie courses each week, adding to the five million people who have graduated from the world-famous self-improvement and training programs.

Editions
Cassette/Spoken Word
Book cover for 9780743524780
 
The price comparison is for this edition
Abridged edition from Simon & Schuster Sound Ideas (December 1, 2002)
9780743524780 | details & prices | 4.75 × 7.25 × 1.00 in. | 0.22 lbs | List price $20.00
About: Drawn from the proven techniques of the Dale Carnegie sales training program, a step-by-step guide shows salespeople how to sell from a buyer's point of view and how to cultivate long-term customer relationships.

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