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Baldrige 20/20: An Executive's Guide to the Criteria for Performance Excellence
cover image for 9780615562674
Product Description: Hindsight may be 20/20, but without a crystal ball, how can you make sound decisions now that will steer your organization toward success on the road ahead? The answer discovered by executives of 86 U.S. organizations that have received prestigious Presidential recognition as role models, plus thousands of others striving for performance excellence, is use of the Baldrige Criteria for Performance Excellence...read more
By Rosabeth Moss Kanter (foreword by), Gregory R. Page (foreword by) and Christine Schaefer
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Paperback:

9780615562674 | Asq Pr, September 16, 2011, cover price $13.00 | About this edition: Hindsight may be 20/20, but without a crystal ball, how can you make sound decisions now that will steer your organization toward success on the road ahead?

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