Product Description: Technologies that electronically mediate conversation, such as text-based chat or desktop video conferencing, draw on theories of human−human interaction to make predictions about the effects of design decisions. This lecture reviews the theory that has been most influential in this area: Clark's theory of language use...read more

Product Description: Highlights co-operative evaluation, a technique to identify usability problems in products and prototypes without the assistance of human factor specialists. The objective is to explain how to use co-operative evaluation and how it can be implemented successfully in commercial environments...read more

Product Description: Provides students with the background and practical skills needed to take advantage of statistical packages now available for mainframes and microcomputers. Specifically designed for students of psychology and ergonomics, it shows how packages like Minitab, the widely used program available on VAX VMS mainframes as well as IBM PCs and compatibles, can be used in what were once considered advanced statistical techniques such as multiple regression and analysis of covariance...read more