“There have been glimpses inside the NSA before, but until now no one has published a comprehensive and detailed report on the agency . . . Mr. Bamford has emerged with everything except the combination to the director’s safe.” –New York Times Book ReviewToday’s National Security Agency is the largest, most costly, and most technologically advanced spy organization the world has ever known. It is also the most intrusive, secretly filtering millions of phone calls and e-mails an hour in the United States and around the world. Half a million people live on its watch list, and the number grows by the thousands every month. Has America become a surveillance state?In The Shadow Factory, James Bamford, the foremost expert on the National Security Agency, charts its transformation since 9/11, as the legendary code breakers turned their ears away from outside enemies, such as the Soviet Union, and inward to enemies whose communications increasingly crisscross America. Fast-paced and riveting, The Shadow Factory is about a world unseen by Americans without the highest security clearances. But it is a world in which even their most intimate whispers may no longer be private.

Product Description: Customer Relationship Management (CRM) product vendor professional services know some secrets. So do their integrators. Perhaps they are not so much clandestine as they are rarely recognized as truths that should be considered as manageable risks by the firms that plan to implement CRM as enterprise wide solutions...read more

The best-selling author of Body of Secrets provides a provocative analysis of the serious failures of America's intelligence agencies, including their inability to predict or prevent the tragedy of September 11, and explores the Bush administration's role in co-opting the intelligence community to serve its own political ends. Reprint. 50,000 first printing.

Product Description: Failure to foresee and defend against recent terrorist attacks has drawn unprecedented public attention to modern-day global espionage. From the CIA's involvement in the Middle East and various aspects of European, Asian and African politics, to FBI agents releasing highly classified national security information to Russia, this compelling reference source contains over 500 entries covering every aspect of modern-day espionage...read more

A sober, hard-hitting examination of the National Security Agency takes readers inside this secretive body to reveal its operations and dirtiest secrets from the Cold War. Reprint. 100,000 first printing.

A sober, hard-hitting examination of the National Security Agency takes readers inside this secretive body to reveal its operations and dirtiest secrets from the Cold War. 50,000 first printing. (view table of contents)

Product Description: In this remarkable tour de force of investigative reporting, James Bamford exposes the inner workings of America's largest, most secretive, and arguably most intrusive intelligence agency. The NSA has long eluded public scrutiny, but The Puzzle Palace penetrates its vast network of power and unmasks the people who control it, often with shocking disregard for the law...read more

Describes and assesses the activities of the National Security Agency, the nation's most secret government agency--established in secrecy, many times larger than the CIA, and in control of a huge budget and a vast technology

Describes and assesses the activities of the National Security Agency, the nation's most secret government agency--established in secrecy, many times larger than the CIA, and in control of a huge budget and a vast technology