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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
CD/Spoken Word
With Leonard A. Schleisinger, W. Earl Sasser, James Heskett |
Mp3 una edition from Berrett-Koehler on Dreamscape audio (September 14, 2015)
9781681419664 | details & prices | 6.04 × 5.04 × 1.13 in. | List price $24.99