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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
By Leonard A. Schlesinger; James L. Heskett; W. Earl Sasser
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Reprint
Book cover for 9781476799988
 
Reprint edition from Free Pr (October 4, 2014)
9781476799988 | details & prices | 400 pages | 5.00 × 8.00 × 1.00 in. | 0.95 lbs | List price $24.99
none
Book cover for 9780743225694
 
from Free Pr (January 1, 2003)
9780743225694 | details & prices | 320 pages | 6.25 × 9.00 × 1.00 in. | 1.25 lbs | List price $35.00
About: Reveals how cultivating happy, loyal, and productive employees generates satisfied, loyal, and trusting customers.