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Total Quality Management
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Hardcover
With Michele E. Pfund, Cheryl L. Jennings |
from John Wiley & Sons Inc (April 12, 2010); titled "Managing, Controlling, and Improving Quality"
9780471697916 | details & prices | 501 pages | 8.50 × 10.50 × 1.00 in. | 2.30 lbs | List price $198.80