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Total Customer Service: The Ultimate Weapon
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
Reprint edition from Harpercollins (October 1, 1990)
9780060920098 | details & prices | 5.25 × 8.25 × 0.75 in. | 0.40 lbs | List price $13.00
About: A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
About: A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
Cassette/Spoken Word
from Harperaudio (September 1, 1990)
9781559942737 | details & prices | 7.25 × 4.50 × 1.00 in. | 0.20 lbs | List price $11.00