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Service Management: Operations, Strategy, and Information Technology
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Hardcover
With Mona J. Fitzsimmons |
4th edition from Irwin Professional Pub (March 1, 2004)
9780072823738 | details & prices | 587 pages | List price $55.01
With Mona J. Fitzsimmons |
4th edition from Irwin Professional Pub (March 1, 2004)
9780071214575 | details & prices | 587 pages | List price $22.01
4 har/cdr edition from Irwin Professional Pub (March 1, 2004)
9780072959581 | details & prices | 8.25 × 10.25 × 1.25 in. | 2.95 lbs | List price $167.60
About: Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology.
About: Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology.
With Mona J. Fitzsimmons |
4 har/cdr edition from Irwin Professional Pub (June 1, 2003)
9780072868203 | details & prices | 672 pages | 8.00 × 10.00 × 1.00 in. | 2.85 lbs | List price $132.10
With Bill Ellis, Mona J. Fitzsimmons |
3rd edition from Irwin Professional Pub (August 1, 2000)
9780072312676 | details & prices | List price $69.24
This edition also contains Aliens, Ghosts, and Cults: Legends We Live
This edition also contains Aliens, Ghosts, and Cults: Legends We Live
With Augustine, Garry Wills |
3rd bk&cdr edition from McGraw-Hill College (August 1, 2000); titled "Service Management, Operations, Strategy and Information Technology"
9780072424195 | details & prices | 8.25 × 10.25 × 1.25 in. | 3.10 lbs | List price $124.25
This edition also contains Saint Augustine's Conversion
This edition also contains Saint Augustine's Conversion
With Joe Grant Bell, Mona J. Fitzsimmons |
2nd edition from McGraw-Hill College (June 1, 1998)
9780070217607 | details & prices | 613 pages | 7.50 × 9.50 × 1.25 in. | 2.35 lbs | List price $109.35
This edition also contains Gangsters 2: The Mobster Sim
This edition also contains Gangsters 2: The Mobster Sim