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Service-ability: Create a Customer Centric Culture and Achieve Competitive Advantage
By Kevin Robson
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Hardcover
Book cover for 9781118345566
 
from John Wiley & Sons Inc (December 10, 2012)
9781118345566 | details & prices | 261 pages | 6.25 × 9.25 × 1.00 in. | 1.20 lbs | List price $45.00
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