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The Need for Change: Four Tends Endangering Every Organisation and What to Do About Them
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Book cover for 9781908009746
from Triarchy Pr (December 31, 2012)
9781908009746 | details & prices | 88 pages | List price $14.00
About: Refreshingly short, readable and entertaining, this book will help managers improve the service they provide to customers (or to the public) AND reduce costs, improve performance and boost staff morale.