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Meeting Customer Needs
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Paperback
3 edition from Routledge (January 1, 2004)
9780750659840 | details & prices | 7.25 × 9.50 × 0.40 in. | 1.00 lbs | List price $55.95
About: This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series.
About: This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series.
2 edition from Butterworth-Heinemann (July 1, 1997)
9780750633918 | details & prices | 231 pages | 5.75 × 9.00 × 0.75 in. | 0.85 lbs | List price $41.95
About: Meeting Customer Needs is ideal for managers seeking to establish or improve customer service and customer focus standards.
About: Meeting Customer Needs is ideal for managers seeking to establish or improve customer service and customer focus standards.
from Butterworth-Heinemann (January 1, 1994)
9780750606684 | details & prices | 6.50 × 9.50 × 0.75 in. | 0.70 lbs | List price $34.95
About: Written about the key marketing issues facing managers, this book includes marketing planning, forecasting sales, purchasing and supply, pricing, design and development of products and services, promotion and achieving quality customer services.
About: Written about the key marketing issues facing managers, this book includes marketing planning, forecasting sales, purchasing and supply, pricing, design and development of products and services, promotion and achieving quality customer services.