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Managing Services: Using Technology to Create Value
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Hardcover
Book cover for 9780071194778 Book cover for 9780072464269 Book cover for 9780072858198
 
With Dennis A. Tighe, M. D. (other contributor), Frederick A. Spencer, M. D., Richard C. Becker | from Richard d Irwin (December 1, 2002)
9780072464269 | details & prices | List price $55.01
This edition also contains Dx/Rx: Coronary Thrombosis
About: Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative tools and more on strategic concerns.
Hardcover with CD edition from Irwin Professional Pub (December 1, 2002)
9780072858198 | details & prices | 443 pages | 8.00 × 10.00 × 0.75 in. | 2.30 lbs | List price $149.10
About: "Managing Services" views services from a management, as opposed to operational, perspective.
from Richard d Irwin (November 1, 2002)
9780071194778 | details & prices | 443 pages | List price $55.01
Paperback
from Academic Internet Pub Inc (October 31, 2006)
9781428806801 | details & prices | 140 pages | 8.00 × 10.50 × 0.50 in. | 0.70 lbs | List price $29.95