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Managing in the Service Economy
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Book cover for 9780875841304
from Harvard Business School Pr (May 1, 1986)
9780875841304 | details & prices | 6.50 × 9.50 × 1.00 in. | 1.25 lbs | List price $29.95
About: A Harvard Business School professor summarizes the current status of the service industry and explains his 'strategic service vision' theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage within the industry