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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
By Tony Hsieh
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Paperback
Book cover for 9781605500386
 
With David McNair, Lisa Ford, William Perry | 2 edition from Adams Media Corp (September 18, 2009)
9781605500386 | details & prices | 208 pages | 5.50 × 8.25 × 0.75 in. | 0.45 lbs | List price $13.95
About: When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations.
Miscellaneous
With David McNair, Lisa Ford, William Perry | from Adams Media Corp (September 1, 2009)
9781440504358 | details & prices | 224 pages | List price $13.95