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Driving Service Productivity: Value-creation Through Innovation
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Hardcover
from Springer Verlag (August 26, 2014)
9783319059747 | details & prices | 240 pages | 6.25 × 9.50 × 0.75 in. | 1.05 lbs | List price $79.99
About: In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means.
About: In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means.