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Developments in the Call Centre Industry: Analysis, Policy And Challenges
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Hardcover
1 edition from Routledge (September 30, 2006)
9780415357029 | details & prices | 205 pages | 6.25 × 9.25 × 0.75 in. | 1.02 lbs | List price $170.00
About: Over the past ten years there has been a massive growth in call centres worldwide.
About: Over the past ten years there has been a massive growth in call centres worldwide.