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Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications
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Hardcover
Book cover for 9781574442403
 
from Saint Lucie Pr (June 1, 1999)
9781574442403 | details & prices | 388 pages | 6.00 × 9.00 × 1.00 in. | 1.55 lbs | List price $49.95