search for books and compare prices
Customer Service Excellence: It's in the Details
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
Bilingual edition from Provant Media (November 1, 1997)
9781884926839 | details & prices | 95 pages | 7.00 × 10.25 × 0.25 in. | 0.45 lbs | List price $14.95