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Customer Service: Skills and Concepts for Business
By Robert W. Lucas
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Book cover for 9780256187427
 
With Eman Casallos (other contributor), Al Ewing (other contributor) | from Richard d Irwin (March 1, 1996)
9780256187427 | details & prices | 8.75 × 11.00 × 0.50 in. | 1.30 lbs | List price $42.04
This edition also contains Jennifer Blood 2: Beautiful People