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Customer Satisfaction: How to Maximize, Measure, and Market Your Company's "Ultimate Product"
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Hardcover
Book cover for 9780814459447
 
from Amacom Books (February 1, 1989)
9780814459447 | details & prices | 6.25 × 9.25 × 1.00 in. | 1.00 lbs | List price $19.95
About: Stresses the importance of customer satisfaction, tells how to improve customer relations, and explains how to obtain feedback
Paperback
Book cover for 9780814477724
 
Reissue edition from Amacom Books (August 1, 1991)
9780814477724 | details & prices | 6.00 × 9.00 × 0.75 in. | 0.70 lbs | List price $15.95