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Customer Satisfaction: How to Maximize, Measure, and Market Your Company's "Ultimate Product"
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Hardcover
from Amacom Books (February 1, 1989)
9780814459447 | details & prices | 6.25 × 9.25 × 1.00 in. | 1.00 lbs | List price $19.95
About: Stresses the importance of customer satisfaction, tells how to improve customer relations, and explains how to obtain feedback
About: Stresses the importance of customer satisfaction, tells how to improve customer relations, and explains how to obtain feedback
Paperback
Reissue edition from Amacom Books (August 1, 1991)
9780814477724 | details & prices | 6.00 × 9.00 × 0.75 in. | 0.70 lbs | List price $15.95