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Customer Mania: It's Never Too Late to Build a Customer-Focused Company
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Hardcover
Book cover for 9780743270281
 
from Free Pr (November 2, 2004); titled "Customer Mania!: It's Never Too Late To Build A Customer-focused Company"
9780743270281 | details & prices | 176 pages | 5.75 × 8.50 × 0.75 in. | 0.80 lbs | List price $23.00
About: Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
Paperback
Book cover for 9780007210503
 
from Harpercollins Pub Ltd (November 7, 2005); titled "Customer Mania!: It's Never Too Late to Build a Customer-focused Company"
9780007210503 | details & prices | 208 pages | 5.00 × 7.50 × 0.75 in. | 0.30 lbs | List price $10.80
CD/Spoken Word
Book cover for 9780743539784
 
Unabridged edition from Simon & Schuster (November 2, 2004); titled "Customer Mania!: It's Never Too Late to Build a Customer-focused Company"
9780743539784 | details & prices | 5.25 × 5.75 × 1.00 in. | 0.35 lbs | List price $29.95
About: Draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.