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The Customer Management Scorecard: Managing Crm for Profit
By Merlin Stone; Bryan Foss; Neil Woodcock
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January 1, 2003
Book cover for 9780749438951
 
from Kogan Page Ltd (January 1, 2003)
9780749438951 | details & prices | 428 pages | 7.75 × 9.75 × 1.25 in. | 2.50 lbs | List price $65.00