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Crm: The Foundation of Contemporary Marketing Strategy
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Hardcover
from Routledge (February 25, 2013)
9780415896566 | details & prices | 393 pages | 8.00 × 10.00 × 0.75 in. | 2.20 lbs | List price $160.00
Paperback
Book cover for 9780415896573
 
from Routledge (February 25, 2013)
9780415896573 | details & prices | 393 pages | 8.00 × 10.00 × 1.00 in. | 1.70 lbs | List price $98.95
About: This book introduces students to CRM (customer relationship management), a strategic methodology that’s being embraced in increasing numbers by organizations looking to gain a competitive advantage.