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Crm in Financial Services: A Practical Guide to Making Customer Relationship Management Work
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Paperback
Book cover for 9780749436964
 
from Kogan Page Ltd (July 1, 2002)
9780749436964 | details & prices | 480 pages | 7.75 × 9.75 × 1.75 in. | 3.70 lbs | List price $95.00
About: * Customer Relationship Management, Customer Loyalty, Customer Centricity are key concepts in Business and Management thinking today