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Award-winning Customer Service: 101 Ways to Guarantee Great Performance
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Paperback
from Amacom Books (September 12, 2007)
9780814474549 | details & prices | 232 pages | 5.75 × 9.00 × 0.50 in. | 0.92 lbs | List price $17.95
About: Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back.
About: Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back.