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The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (And Employee) Experience
By Shep Hyken
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Hardcover
Book cover for 9781608321063
 
from Greenleaf Book Group Llc (April 16, 2011)
9781608321063 | details & prices | 200 pages | 6.75 × 9.75 × 1.00 in. | 1.05 lbs | List price $24.95
About: From the New York Times and Wall Street Journal Bestseller.