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Tables of Contents for Standardisation Processes in It
Chapter/Section Title
Page #
Page Count
List of Tables
viii
List of Figures
xi
List of Acronyms
xi
Introduction and Motivation
1
6
Literature Review
7
46
Standards and Standardisation - A General Overview
8
32
What's a Standard Anyway?
9
1
Definitions and Classifications
9
9
The Standardisation Universe
18
1
A Model of the Standards Life Cycle
19
1
Policies and Economics in Standardisation - Some Brief Deliberations
20
12
How to Design the Standardisation Process
32
5
Pros and Cons of User Participation
37
3
Defining the Term `User'
40
13
References and Further Readings
46
7
An Introduction to Standards Setting Bodies
53
22
The International Organization for Standardization (ISO)
54
7
The International Telecommunication Union (ITU)
61
4
The Internet Engineering Task Force (IETF)
65
3
Considering User Requirements - The Formal Procedures
68
2
Base Standards vs Profiles
70
5
References and Further Readings
73
2
Implementation of E-Mail
75
26
Functional Requirements on E-Mail and Directory Services
76
2
E-Mail Adoption
78
15
Top-Down Strategies
81
2
Hybrid Strategies
83
1
Phases-Based
83
9
Agent-Based
92
1
Summary and Analysis
93
8
References and Further Readings
98
3
Users and Standardisation
101
68
A Simplistic Model of the Standards Setting Process
102
2
A More Realistic View
104
22
Relations Between Stakeholders
104
4
Work Group Members
108
1
Characterising the Respondents
108
4
Perceptions
112
14
On User Participation on Standardisation
126
22
The Committee Members' Views
128
1
Integrating User Requirements!?
128
7
(More) Users on the Committees?
135
7
The Users' Views
142
6
Summary and Analysis
148
21
References and Further Readings
154
15
Overall Analysis and Conclusions
169
40
Issues Arising from the Case Studies
171
9
Standardisation, Innovation and Implementation
180
4
Users and Standardisation
184
5
A Proposal for a New Standardisation Process
189
14
Outlook
203
6
References and Further Readings
206
3
Annex 1: List of Functional Requirements on E-mail and Directories
209
10
Annex 2: Questionnaires
219
8
Annex 3: The X.400 and X.500 Series of Recommendations - A Brief Introduction
227
10
Index
237