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Tables of Contents for Don't Complete...Tilt the Field!
Chapter/Section Title
Page #
Page Count
Acknowledgments
xi
Preface
xiii
Prolog
xv
Part One: ATTITUDE!
Attitude!
1
12
Placing Lightbulbs in the Snow
3
10
The Future
13
18
There Are No Prizes for Predicting Rain ...
Service
31
20
Service Is as Service Does
``Good Lucky''!
51
10
When the Going Gets Tough, the Tough Get ...Lucky!
Part Two: PERSPECTIVE
61
72
Ideas
63
16
Let the Clouds Touch the Bottom Line!
Innovation
79
16
Learn How to Back Into a Clearing
Strategy
95
20
It's Better to be Useful than ``Correct''!
Perspective
115
18
Don't Compete ...Tilt the Field!
Part Three:!EADERSHIP
133
94
Talent
135
22
The Waves are in the Water
Retention
157
20
If the Gate's Open ...They'll Stay in the Yard!
Globalism
177
28
Think Globally, Act Locally ...and Vice Versa!
!Eadership
205
22
To Lead, You Must Lean Into Life!
Appendix A: The New Tiltset
227
8
Appendix B: The New Thoughtware
235
16
References
251
6
About the Author
257
6
Index
263