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Tables of Contents for The Participation Factor
Chapter/Section Title
Page #
Page Count
Foreword
vii
Preface
ix
Acknowledgments
xiii
Introduction and Orientation
1
18
The Three E-Words of Occupational Safety
The Enforcement Approach
Positive Discipline
Working to Avoid Failure
From a Dependent to an Interdependent Work Culture
The Power of Empowerment
19
20
You Must Believe
Fear Messages: Scared Safe
Personal Control and Optimism
The Psychology of Nonparticipation
39
20
An Illustrative Anecdote
It's Not Safe to Believe in a Just World
Deciding Not to Participate
A Consequence Analysis of Participation
The Benefits of Self-Persuasion
59
24
Participation and Self-Perception
Direct versus Indirect Persuasion
Self-Directed versus Other-Directed Behavior
Self-Persuasion and Participation
The Support of Safety Conversation
83
26
The Potency of Conversation
The Challenge of Improving Conversation
An Illustrative Anecdote
Recognizing Safety Achievement
Receiving Recognition Well
The Need for Competence
109
24
People Want to Be Competent
Why Most Performance Appraisals Fail
Defining Effective Performance Goals
Qualities of Effective Corrective Feedback
Sources of Bias in Performance Appraisals
The Support of Social Dynamics
133
36
Consistency: We Try to Be Consistent in Thought and Deed
Reciprocity: We Reciprocate to Return a Favor
Conformity: We Follow the Crowd
Authority: We Obey Those in Charge
Ingratiation: We Participate for People We Like
Scarcity: It Increases Value
The Social Influence Survey (SIS)
The Essentials of Effective Leadership
169
34
Qualities of Effective Leaders
The Critical Role of Interpersonal Trust
Leading Change
Three Key Leadership Principles
From Principles to Applications: Thirty Ways to Fuel The Participation Factor
203
30
References
233
10
Index
243