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Tables of Contents for The Skills of Management
Chapter/Section Title
Page #
Page Count
List of figures
vii
Preface to fourth edition
ix
Acknowledgements
xiii
Introduction
xv
Managers and their background
1
24
Identifying the manager's job
25
27
The manager and the organisation
52
45
Managerial style
97
26
Delegation
123
13
Motivation
136
22
Payment systems
158
19
Communication
177
25
Selection
202
25
Appraisal, training and counselling
227
36
Disciplinary handling and dismissal
263
32
The manager and employee relations
295
33
Meetings and chairing
328
22
Conclusion
350
3
Index
353