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Tables of Contents for Why Won't You Listen to Me!
Chapter/Section Title
Page #
Page Count
Acknowledgments
vii
Foreword
ix
A Fighting Spirit: The Comeback Story
1
8
Case Histories
9
14
The 4 Critical R's
23
6
Teaching with Compassion, Not Power
29
4
The Power of Empathy
33
10
Accept Each and Every Person as a Worthy Human Being
43
8
Provide Loving Care and Concern for Others
51
6
Develop a Positive Self-Image
57
6
Handle Situations in a Mature Manner
63
6
Be Patient and Objective When Interacting with Others
69
4
Communicate Effectively
73
6
Listen Carefully to What People Say
79
8
React But Avoid Over-Reacting to Situations
87
16
Be Firm, Fair, Consistent, and Honest
103
6
Analyze the Personality with Which You Are Dealing
109
8
You Are Human, Too
117
8
The Golden Rule
125
6
Letters from AEP Students
131
24
Letters from Parents/Teachers
155
18
Appendix I -- The Vocabulary of Empathy
173
4
Appendix II -- People Are People: Part A
177
6
Appendix III -- People Are People: Part B
183
14
Appendix IV -- People Are People: Part C
197