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Tables of Contents for Amplifying Your Effectiveness
Chapter/Section Title
Page #
Page Count
Acknowledgments
xi
Permissions Acknowledgments
xiii
Introduction: The Book and the Conference
1
6
Gerald M. Weinberg
Part One: Empowering the Individual
7
36
The Role of Testing
9
3
James Bach
A Brief History of the Accessibility of Computers by Blind People
12
5
Kevin Fjelsted
Solving Other People's Problems
17
4
Don Gray
The Perils of Parallel Projects
21
4
Johanna Rothman
Do I Want to Take This Crunch Project?
25
18
Sharon Marsh Roberts
Ken Roberts
Part Two: Improving Interpersonal Interactions
43
28
Life as a Software Architect
45
9
Bob King
Step One in Building Strong Working Relationships
54
3
Naomi Karten
Congruent Interviewing by Audition
57
6
Gerald M. Weinberg
Maneuvers to Disable a Team
63
5
Becky Winant
How to Deal with Irate Customers
68
3
Naomi Karten
Part Three: Mastering Projects
71
22
Ten Project Haiku
73
2
Rick Brenner
It's Just the First Slip
75
3
Johanna Rothman
Quality Begins at Home
78
4
Brian Pioreck
Managing Your ERP: How to Avoid Common Pitfalls of Implementation
82
6
Marie Benesh
Recognizing Runaway Projects
88
5
Eileen Strider
Part Four: Changing the Organization
93
40
The Satir Change Model
95
8
Steven M. Smith
Modeling Organizational Change
103
11
Esther Derby
How to Create a Process for Developing Useful Scientific Software
114
9
Patricia Medvick
Good Practice Hunting
123
10
James Bach
Epilogue
133
2
Naomi Karten
Contributors
135
8
Index
143