Contributors

Preface

PART I PROFILE OF A CASE MANAGER

1--Nurse Case Manager Roles: Implications for Practice and Education

Roberta M. Conti

2--Redefining the Role of Clinical Nurse Specialists

Julie N. Tackenberg

Anne M. Rausch

3--Case Management as a Mindset

Gloria G. Mayer

4--Components of a Successful Case Management Program

Sherry L. Aliotta

5--Managed Care, Utilization Management, and Case Management in the Emergency Department

Kelly S. Morgan

6--The Johns Hopkins Hospital Launches Case Management Initiative

Lawrence F. Strassner

7--Case Management: Meeting the Needs of Chronically Ill Patients in an HMO

Ronnie Grower

Bonnie Hillegass

Fran Nelson

8--A Look at the Newest Ethical Issues in Workers' Compensation

Anne Llewellyn

PART II THE CASE MANAGER'S UNIVERSE

1--A Case Study of Nursing Case Management in a Rural Hospital

Wanda Anderson-Loftin

Danette Wood

Linda Whitfield

2--Population-Based Case Management

Faiga J. Qudah

Melissa Brannon

3--Telephonic Nursing: Empowering Patients at Risk for Preterm Birth

Marianne E. Weiss

Annette K. Adams

4--In Case Management, Who's Watching the Store? Implementing Practice Parameters and Outcomes

Kathleen Moreo

5--A Framework for Integrated Quality Improvement

Catherine Willoughby

Ginette Budreau

Debra Livingston

6--The Integration of Primary Care and Case Management in Chronic Disease

Cheryl Phillips-Harris

7--Managing and Redesigning the Continuum of Care: The Value Chain Model

Kathy Fleschut

Chip Caldwell

B. Eugene Beyt, Jr.

8--Managing Critical Pathway Variances

Janice Schriefer

9--Using Computer Systems To Enhance Case Management

Joy L. Luque

Michael J. Pereira

James D. Brown

PART III CASE MANAGEMENT ADMINISTRATION AND FINANCIAL CONSIDERATIONS

1--Activity-Based Costing for Hospitals

Suneel Udpa

2--Monitoring Case Management Cost Savings

Victoria Hekkers

3--Pricing Specialty Carve-Outs and Disease Management Programs Under Managed Care

Kenneth T. LaPensee

4--Case Management and Home Health Care: An Integrated Model

Sherry L. Aliotta

Jo-Anne Andre

5--Tutorial: Causal Modeling and Patient Satisfaction

Dale N. Glaser

Barbara Riegel

6--Comprehensive Case Management: Implications for Program Managers

L. Michele Issel

7--Effects of the Program-Management Model: A Case Study on Professional Rehabilitation Nursing

Mary Ann Miller

Laban Darrel Miller

8--The Change Process and a Clinical Evaluation Unit at University of Massachusetts Medical Center

Steven L. Strongwater

PART IV CASE MANAGEMENT IN ACTION: CASES IN PROFILE

1--Trauma Critical Pathways: A Care Delivery System That Works

Elizabeth E. Latini

2--Guidelines for Evaluation and Education of Adult Patients with Mild Traumatic Brain Injuries in an Acute Care Hospital Setting

Kathy A. Lawler

Carol A. Terregino

3--The Challenges of Neurobehavioral Case Management

Rick Aquado

4--Returning Brain-Injured Clients to Work: A Team Approach

M.J. Schmidt

Mary Pat Murphy

5--Approaching Health and Wellness Issues for Those with High-Level Spinal Cord Injury

Theresa M. Chase

6--The Effectiveness and Efficiency of an Early Intervention "Spinal Protocol" in Work-Related Low Back Injuries

James M. Alday

Frank J. Fearon

7--HIV Continuum of Care: Challenges in Management

Robin I. Goldenberg

Stefanie H. Bell

Jacqueline Wright

Sharon E. Brodeur

Mary Ann Turjanica

Loretta Beckman

Nancy Warker

8--An Interdisciplinary Problem-Based Practicum in Case Management and Rural Border Health

Marion K. Slack

Marylyn M. McEwen

9--Clinical Pathway Across Tertiary and Community Care After an Interventional Cardiology Procedure

Karen Doran

Barbara Sampson

Ruth Staus

Cathy Ahern

Donna Schiro

10--Creating a Practice Partnership: A Clinical Application of Case Management

Colleen M. Lucas

Eric J. Dierks

Nadine Parker

Index