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Tables of Contents for Ensuring the Quality and Productivity of Education and Professional Development Activities
Chapter/Section Title
Page #
Page Count
Preface
iii
ix
xi
Summary
xiii
Acknowledgments
xix
Acronyms
xxi
Introduction
1
6
Background
1
1
Motivation
2
1
Objectives and Approach
3
2
Organization of the Report
5
2
Framework
7
6
The System of DoD Civilian Education and Professional Development
8
3
Framework for Analyzing the Assessment of System Performance
11
2
Phase One: System-Level Assessment
13
10
Goals of System-Level Assessment
13
2
13
1
14
1
How Systems Establish a Structure for Such Assessment
15
1
How Systems Identify Misalignments
16
2
How Systems Allocate Resources
18
1
Need for Standardized Data and Course Offerings
19
1
Beyond Assessment: Promoting Workforce Improvement
20
1
Multiple Benefits
21
1
Lessons for the Chancellor's Office
21
2
Phase Two: Assessing How Well Providers Meet Customer Needs
23
21
Model 1: Intermediary Assesses or Guides Provider's Process of Assessment
24
4
25
1