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Tables of Contents for Environmental Management in Proactive Commercial Firms
Chapter/Section Title
Page #
Page Count
Preface
iii
Figure and Tables
ix
Summary
xi
Acknowledgments
xix
Acronyms
xxi
Introduction
1
6
Analytic Approach
2
2
A Note on Total Quality Management
4
1
Organization of This Report
4
3
Environmental Issues in Central Logistics Activities
7
26
Central Logistics in the DoD
8
1
Integrated Supply Chain Management
9
5
Environmental Issues in Central Logistics
14
14
Transportation
14
5
Supply
19
1
Maintenance
20
5
Control
25
3
Contracting
28
2
Summary
30
3
Approaches to Environmental Management in Proactive Commercial Firms
33
54
Motivation for Change
34
3
Barriers to Change
37
3
The Basic Consensus on a Proactive Approach
40
4
Defining a Proactive Environmental Management Program
44
21
Stakeholders, Goals, Objectives, and Metrics
45
5
Data on Environmental Performance
50
2
Justifying Environmental Management Decisions
52
2
Full Cost of Environmental Decisions
54
3
Managing Suppliers
57
1
Integration as a Basic Theme
58
7
Implementation
65
12
Support of the Senior Leadership
66
1
Empowering and Motivating Employees
67
3
Communicating Continuously in All Directions
70
1
The Time Required for Change
71
3
A Formal Program for Environmental Management
74
3
Total Quality Management as a Solution
77
10
TQM as a Normal Approach to Business
78
2
Formal TQM Templates
80
5
The TQEM Matrix as a Reflection of a Continually Improving Consensus
85
2
Using ISO 14001 to Enhance an Environmental Management System
87
30
Potential Benefits That Commercial Firms Perceive in ISO 14001
90
2
ISO 14001 and the DoD: An Illustration
92
5
Implementation
97
9
Preconditions That Promote Success
98
1
Other Key Challenges to Implementation
99
4
A Nominal Implementation Process
103
3
Global Registration to ISO 14001 in Two Large American Firms
106
9
Ford
106
5
IBM
111
4
Summary
115
2
Conclusions
117
8
References
125
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