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Tables of Contents for Data Quality Problems in Army Logistics
Chapter/Section Title
Page #
Page Count
Preface
iii
4
Figures
vii
2
Tables
ix
2
Summary
xi
4
Acknowledgments
xv
2
Abbreviations
xvii
Chapter One DATA QUALITY PROBLEMS IN ARMY LOGISTICS
1
6
Introduction
1
1
Data Versus Information
2
1
Importance of Data Quality
3
1
Army Initiatives and Data Quality
3
1
Commercial Organizations
4
2
Organization of the Report
6
1
Chapter Two METHODOLOGY
7
4
Starting Point
7
1
Data Elements Versus Databases
7
1
Selected Data Elements
8
1
Data Tracking
9
2
Chapter Three CLASSIFYING DATA PROBLEMS
11
6
Definition of Data Quality
11
1
Classification of Data Problems
12
1
Operational Data Problems
12
1
Conceptual Problems
13
2
Organizational Data Problems
15
2
Chapter Four EXAMPLE OF LOGISTICS DATA QUALITY PROBLEMS: THE END ITEM CODE
17
24
Introduction
17
1
Description of the EIC
18
8
History and Purpose of the EIC
18
1
Structure and Assignment of the EIC
19
1
EIC Data Flow in Supply and Maintenance
20
3
Current Uses of the EIC/CDDB
23
3
Operational Problems, Causes, and Attempted Fixes
26
7
Early Problems
26
1
EIC Enhancement
27
3
Maintenance Master Data File
30
1
An Unresolved Problem: PLL Replacements
31
2
Conceptual Problems, Causes, and Attempted Fixes
33
5
Solutions for Operational and Conceptual Problems
38
3
Operational Solutions
38
1
Conceptual Solutions
39
2
Chapter Five ORGANIZATIONAL DATA PROBLEMS
41
10
Evidence of Organizational Problems
41
1
Hypotheses About Causes of Organizational Data Problems
42
6
Evidence for the Hypotheses
43
2
Effects on Data Quality
45
3
Two Proposals for Fixing Organizational Problems
48
3
Chapter Six CONCLUSIONS AND RECOMMENDATIONS
51
6
Operational and Conceptual Problems
51
1
Organizational Problems
52
2
Data Quality and Information Quality: Implications for Force XXI and Velocity Management
54
3
Appendix: OTHER DATA ELEMENTS
57
10
References
67