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Tables of Contents for Ebay Motors the Smart Way
Chapter/Section Title
Page #
Page Count
Acknowledgments
xiii
 
I. Introducing eBay Motors
1
42
1. Introduction
3
10
National Marketplace
4
3
Used Vehicles
7
1
For Buyers and Sellers
8
1
Auction?
9
1
The Other Side of the Motors Story
9
1
eBay Basics
10
1
About the Authors
11
1
Summary
12
1
2. Used Vehicle Market
13
10
Dealers
14
6
Non-Dealers
20
1
Strategy
21
1
Conclusion
22
1
3. Owning a Used Vehicle
23
20
Utility
24
1
Safety
25
1
Emotion
25
1
Finance
26
13
Used Vehicles
39
2
Test Drive
41
1
Summary
42
1
II. Personal Buying
43
86
4. Prices
45
12
On the Web
46
5
The Spread
51
1
Get Organized
52
4
Summary
56
1
5. Quality Checks
57
18
Inspections
57
7
Paper Check
64
4
Published Information
68
5
Check Yourself
73
1
Standard Procedure
73
2
6. Financing
75
16
The 0 Interest Loan
76
1
Loan Calculations
77
3
Two Views
80
2
Buyer's Strategy
82
3
What's to Be Financed?
85
3
And eBay?
88
1
Summary
89
2
7. Insurance
91
10
Types of Insurance
92
2
Amount of Coverage
94
4
Timing
98
1
Summary
99
2
8. Bidding
101
12
Research
102
1
Preparation
102
1
Bidding Techniques
103
2
A Controversy
105
2
A Buying Experience
107
5
Summary
112
1
9. Warranties
113
10
Sources of Warranties
114
3
Coverage
117
2
1Source Warranties
119
2
eBay's Warranty
121
1
Conclusion
122
1
10. Arranging Delivery
123
6
Travel
123
1
Store and Travel
124
1
Shipping
125
1
Delivery Cost
126
1
Summary
127
2
III. Personal Selling
129
38
11. Selling Strategy
131
8
Steps to Sell
132
3
A Sales Example
135
1
Summary
136
3
12. Auction Listing
139
10
Information Sells
140
3
Titles Find the Items
143
1
Ad Layouts Display the Information
144
4
Listing Fee
148
1
Summary
148
1
13. Photographs
149
10
It's Work
150
1
Vehicle Photography
151
6
Photography Service
157
1
Summary
158
1
14. Customer Service
159
8
Address the Needs of the Buyer
160
5
For Dealers
165
1
Summary
165
2
IV. Concerns for Both Buyers and Sellers
167
42
15. Security
169
12
Reputation
170
3
Agency
173
1
Mediation
174
1
Sight Unseen
174
1
Phony Online Escrows
175
1
eBay Local Purchase?
175
1
Personal Security
175
5
Summary
180
1
16. Negotiation
181
12
Buyers & Sellers
182
6
Buyers
188
3
Sellers
191
1
The eBay Milieu
192
1
Summary
192
1
17. Completing the Transaction
193
16
Safe for Buyers
194
1
Closing
195
5
Documents & Fees
200
4
Case Study
204
3
Summary
207
2
V. Dealer Selling
209
34
18. The eBay Way
211
6
eBay Ways
212
1
Feedback
213
2
eBay Community
215
1
Customer Service
215
1
Conclusion
216
1
19. Auction Management Services
217
14
Considerations
218
2
Sample Service
220
2
Database Primer
222
2
Froogle et al
224
6
Summary
230
1
20. eBay Store
231
12
Let eBay Do the Talking
232
1
eBay Store
233
2
A Website
235
1
About Me
236
5
Recommendation
241
2
VI. Other Sales
243
30
21. Parts & Accessories
245
6
Parts for Us All
246
2
Parts for Real Mechanics
248
1
Alternatives
249
1
Summary
250
1
22. Other Motors
251
18
General Principles
252
6
General Information
258
1
Motorcycles
258
2
Collector Cars
260
1
ATVs
261
1
RVs & Campers
262
3
Commercial Trucks
265
1
Power Boats
266
3
23. Other Marketplaces
269
4
Craig's List
270
1
Other Online Vehicle Marketplaces
271
1
How To
272
1
Appendix I Top 10 Tips for Buyers
273
2
Appendix II Top 8 Tips for Sellers
275
2
Appendix III Top 9 Tips for Dealers
277
2
Appendix IV DMV5
279
4
Index
283