search for books and compare prices
Tables of Contents for Face to Face
Chapter/Section Title
Page #
Page Count
Foreword
The Listening Teacher and Administrator
The Basics of Communication
Questioning Skills and Effective Teaching
Reflecting and the Basic Listening Sequence
Entering the World of the Other
Focusing
Seven Influencing Skills
Organizing Communication and Problem-Solving Skills for `Win//Win' Solutions
Alternatives to Violence
Developing a Mediation Program
Integrating Communication Skills and Conflict Resolution Principles
A Model