Preface

Whither Trust?

Tom R. Tyler

Roderick M. Kramer

Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls

W. E. Douglas Creed

Raymond E. Miles

Trust and Technology

David Kipnis

Trust-Based Forms of Governance

Walter W. Powell

Trust and Third-Party Gossip

Ronald S. Burt

Marc Knez

Collaboration Structure and Information Dilemmas in Biotechnology: Organizational Boundaries as Trust Production

Lynne G. Zucker

Michael R. Darby

Marilynn B. Brewer

Yusheng Peng

Developing and Maintaining Trust in Work Relationships

Roy J. Lewicki

Barbara Benedict Bunker

Micro-OB and the Network Organization

Blair H. Sheppard

Marla Tuchinsky

Swift Trust and Temporary Groups

Debra Meyerson

Karl E. Weick

Roderick M. Kramer

The Road to Hell: The Dynamics of Distrust in an Era of Quality

Sim B Sitkin

Darryl Stickel

Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work

Roderick M. Kramer

Beyond Distrust: ``Getting Even'' and the Need for Revenge

Robert J. Bies

Thomas M. Tripp

Organizational Responses to Crisis: The Centrality of Trust

Aneil K. Mishra

Trust and Crisis

Eugene J. Webb

The Organizational Trust Inventory (OTI): Development and Validation

L. L. Cummings

Philip Bromiley

Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions

Tom R. Tyler

Peter Degoey

Collective Trust and Collective Action: The Decision to Trust as a Social Decision

Roderick M. Kramer

Marilynn B. Brewer

Benjamin A. Hanna

Understanding the Interaction Between Procedural and Distributive Justice: The Role of Trust

Joel Brockner

Phyllis Siegel

Index

About the Contributors