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Tables of Contents for Successful Manager's Handbook
Chapter/Section Title
Page #
Page Count
Introduction
8
14
Getting Organized
14
68
Preparing to Do It Now
18
14
Taking Action Now
32
12
Deciding Logically
44
14
Managing Information
58
12
Learning from Experience
70
12
Writing Effectively
82
68
Writing Clearly
86
16
Understanding the Basics
102
20
Structuring Your Writing
122
12
Using Everyday Formats
134
16
Thinking Creatively
150
68
Understanding Creativity
154
14
Developing Creativity
168
14
Using a Creative Approach
182
10
Working with Others
192
26
Influencing People
218
68
Understanding Influence
222
8
Managing Yourself
230
12
Presenting Ideas
242
10
Exercising Influence
252
34
Maximizing Performance
286
68
Thinking About Performance
290
10
Improving Your Performance
300
20
Helping Others Improve
320
22
Continuing to Improve
342
12
Dealing with Difficult People
354
68
Understanding Difficult People
358
12
Assessing Your Options
370
12
Working for Cooperation
382
22
Dealing with Conflict
404
18
Performance Reviews
422
68
Understanding the Purpose
426
12
Preparing for the Review
438
14
Managing the Review
452
26
Following up the Review
478
12
Managing Public Relations
490
68
Understanding Public Relations
494
10
Developing PR Skills
504
24
Working with the Media
528
12
Producing Publicity
540
18
Putting Customers First
558
68
Understanding Customers
562
16
Reviewing Your Approach
578
18
Delivering Satisfaction
596
16
Improving Performance
612
14
Managing Globally
626
68
Succeeding as a Global Manager
630
14
Managing Relationships
644
20
Working Practices
664
12
Leading Global Teams
676
18
Balancing Work and Life
694
68
Assessing Success
698
14
Understanding Yourself
712
16
Making Changes
728
14
Sustaining Balance
742
20
Managing Your Career
762
68
Mapping the Future
766
22
Exploring Career Options
788
10
Developing Your Career
798
12
Achieving Career Success
810
20
Index
830
32
Authors/Acknowledgments
862