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Tables of Contents for Becoming a Mediator
Chapter/Section Title
Page #
Page Count
Introduction
ix
Acknowledgments
xvii
What Is Mediation?
1
30
What Kinds of Cases Do Mediators Hear?
31
20
Mediators: Who They Are and Where They Work
51
28
Personality Traits of Successful Mediators
79
22
Mediator Training
101
26
Job Opportunities in Mediation
127
40
Job Opportunities in Mediation Support
167
20
Afterword
187
42
Resources
Sample Rules of Mediation
191
4
Standards of Conduct for Mediators
195
8
Statewide Mediation Offices
203
8
National and Regional Mediation Organizations and Services
211
8
Sample Memoranda of Understanding
219
10
Notes
229
4
About the Author
233
2
Index
235