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Tables of Contents for Distance Training
Chapter/Section Title
Page #
Page Count
Preface
xiii
12
The Authors
xxv
 
INTRODUCTION
3
68
1 Organizational Technology and Its Impact on Distance Training
3
16
Deborah A. Schreiber
2 Conceptual Frameworks in Distance Training and Education
19
18
Zane L. Berge
3 Instructional Design of Distance Training
37
34
Deborah A. Schreiber
CASE STUDIES
71
322
PART ONE: DISTRIBUTING INFORMATION AND INCREASING KNOWLEDGE
71
116
4 Building Customer Relations: Web-Based Training for the Home Improvement Industry
71
21
Dennis Fukai
Kerry Kitchen
David Aurelio
5 Increasing Employee Knowledge and Understanding of Operational Systems: Integrating Multiple Technologies at NYNEX
92
23
Barry Howard
6 Disseminating Time-Sensitive Information: Using Interactive Distance Learning to Deliver Training and Education in the American Red Cross Biomedical Services
115
22
Lissa Klueter
Elizabeth C. Kalweit
7 Disseminating Time-and Regulation-Sensitive Information: Online Training Seminars at Mortgage Bankers Association of America
137
18
Therese Monahan
8 Graduate Programs at a Distance: A Partnership Between the California Department of Rehabilitation and San Diego State University
155
32
Michelle Warn
Charles Compton
Susan Levine
Sandra Whitteker
PART TWO: BUILDING SKILLS (TECHNICAL AND CRITICAL THINKING)
187
122
9 Reskilling Employees for Competitive Advantage: Reinventing Learning at Unisys Corporation
187
14
Mick Mortlock
Edward Dobrowolski
10 Delivering Technical Training to Advance Mechanical Skills: Interactive Video Teletraining in the Federal Aviation Administration
201
22
Lynn W. Payne
Henry E. Payne
11 Delivering Clinical-Based Training in a Public Health Setting
223
23
Janet Place
Tim Stephens
Patricia O'Leary Cunningham
12 Skills-Based Distance Training for a Global Environment: Malaysia's Virtual University
246
24
Manon Ress
Patrice Sonberg
13 The Value of Building Skills with Online Technology: Online Training Costs and Evaluation at the Texas Natural Resource Conservation Commission
270
17
Scott Walker
14 Building Intranet Courseware Using Multidisciplinary Teams: The Story of Quantum Solutions, Inc. and Columbia/HCA Healthcare Corporation
287
22
Ann D. Yakimovicz
PART THREE: CHANGING ATTITUDES AND ENHANCING MOTIVATION
309
84
15 Eliciting Community Beliefs and Changing Attitudes Through Education: Innovative Distance Learning at the Columbus Center
309
19
Regina Bento
Cindy Schuster
Alberto Ramirez
Tamara Salganik
16 Measuring Attitudes to Assess Training: The Interactive Distance Learning Group Looks at Learning and Transfer from Satellite Training
328
23
Joan Conway Dessinger
Kenneth G. Brown
Martha N. Reesman
Lauri E. Elliott
17 Unanticipated Attitudinal Change: The Progression Toward Self-Directed Distance Training at H.B. Zachry
351
18
Larry M. Dooley
Kim E. Dooley
Keith Byrom
18 Utilizing Telelearning as a Strategic Media Choice to Enhance Executive Development and Affect Organizational Perspective: The U.S. Navy's Bureau of Medicine and Surgery (BUMED)
369
24
Jim Suchan
Alice Crawford
CONCLUSION
393
17
19 Best Practices of Distance Training
393
17
Deborah A. Schreiber
Glossary
410
9
References
419
14
Index
433